01-15-2019 10:26 PM
I recently bought a Canon MF731cdw printer. I have set all the parameters as described in threads here or on Google such as Network settings smtp.gmail.com, the email address/password, port=857 etc. Turned the printer off for 30 sec- 1min or so as told in some threads. The process still gives an error #806 or # 801 or #753. Any ideas how on what may be happening? The gmail address is correct. Any other settings that I may be missing? Also, how to set up if the addresses are yahoo.com or hotmail.com
01-21-2019 02:18 PM
The errors that you are receiving indicate that the server destination is not correct. You may want to confirm the SMTP port settings for Gmail. You can view more about the settings at the link below:
NOTE: This link will will take you to a page outside of Canon.
We will have to recommend contacting Yahoo and Microsoft for the specific SMTP settings of their services.
If you continue running into any issues, after confirming that you are using the correct settings, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
01-22-2019 01:13 PM