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Scan to email generating TX report instead

IWEAdmin
Apprentice

Hello, 

my printer is not sending my scanned documents to my email. Instead it is printing a TX report saying "TX image set not to display" 

I am unaware of how to fix this. 

1 REPLY 1

Kristoff
Moderator
Moderator

Thanks for joining the conversation, IWEAdmin!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. Also the operating system and connection method (wifi, usb, etc).  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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