12-21-2018 09:56 AM - edited 12-21-2018 10:02 AM
Hi,
I recently upgraded to Windows 10 Pro x64, and I am no longer able to scan to my email using Toolbox. I am using Outlook with Office 365, our email is IMAP, and the printer is an imageCLASS D1320.
When I click scan, it initiates and scans fine, however when it attempts to open outlook I receive an error "Cannot start Microsoft Outlook, The command line arguement is not valid"
I've tried re-associating file types, reinstalling the printer, reinstalled Office etc...
Any ideas?
12-22-2018 09:56 AM
Greetings,
Check your Outlook install for any disabled Add-Ins. Re-enable as appropriate.
If you are using multiple Outllok profiles, try setting one as the default and try again.
~Rick
Bay Area - CA
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12-24-2018 02:57 PM - edited 12-24-2018 02:57 PM
Hi mflatley.
Please open the Documents folder in File Explorer. Next, right-click on a document and select Send to > Mail Recipient. Do you receive any errors?
If you receive an error, we will have to recommend contacting the support group for Microsoft.
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