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Occasional Contributor
Posts: 10
Registered: ‎06-20-2020

(SOLVED) Catalina 10.15.5

[ Edited ]

I just bought an imageCLASS MF264dw, inserted the disk and got this message:

 

Canon Driver cannot be installed on this computer.

Cannot install on this version of the operating system you are using.

Run the installer on a version that supports it.

 

 

Does that mean that I have to downgrade my software just to accommodate this printer?

Is there a way around that?

 

 

EDIT: I'm not sure why the booklet makes things seem so complicated. I was able to install it wirelessly. Thanks again M7!

Moderator
Posts: 25
Registered: ‎11-12-2019

Re: Catalina 10.15.5

All this means is that the disk was created before Catalina was released last fall. To download and install the most up to date drivers please go to the following link: https://Canon.us/ez8f7
Occasional Contributor
Posts: 10
Registered: ‎06-20-2020

Re: Catalina 10.15.5

Thank you Mike. That helps.

 

Now I need to buy a USB cable.....

Occasional Contributor
Posts: 10
Registered: ‎06-20-2020

Re: Catalina 10.15.5

[ Edited ]

Is it me or does the USB port look a bit more...square? I'm JUST transitioning from USB 3 to USB C and now there's this.lkg.png

Esteemed Contributor
Posts: 2,893
Registered: ‎11-19-2017

Re: Catalina 10.15.5

[ Edited ]

Top port is USB

 

USB Printer Cable.png

 

Bottom is ethernet

 

ethernet.png

 

USB C to USB B (new Macs)

 

USB Printer Cable.png

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
Occasional Contributor
Posts: 10
Registered: ‎06-20-2020

Re: Catalina 10.15.5

Aparently these weren't needed as I was able to get the printer to work on WIFI...?

What's the difference anyway between WIFI and cables?

Moderator
Posts: 25
Registered: ‎11-12-2019

Re: Catalina 10.15.5

Operationally, not much. Many people prefer using WiFI because it cuts down on one more wire to get tangled up. WiFI also allows you more freedom to move your printer and whatever devices you're printing from farther apart than the 6' or 8' that typical USB cables would limit you to.
Occasional Contributor
Posts: 10
Registered: ‎06-20-2020

Re: Catalina 10.15.5

[ Edited ]

I see.

 

Booklets should come with an ***ATTN: Please visit Canon __link for most up to date information*** advisory labels. It would save some frustrations and/or headaches.

From what I understood, I needed a LAN or USB cord only in order to set printer up.

I started looking for cords. I eventually found a cord that I thought would be compatible with my dongle (thanks current Apple!). I started looking for the elusive USB port on the printer... and finally found it. The symbol indicated that it was a USB port, yet my USB cable in my hand looked significantly different than what was implied on the stamped plastic device.

I looked over the booklet and somewhere in the middle of the instruction manual (past 4 different languages, not sure why English section couldn't have been lumpted together) I stumpled upon something that said "Wireless"

I decided to take my chances and scanned my old bus ticked from June, 2019.

It actually worked.

Even though I must figure out how to install a hairline border on my printer images, I'm quite surprised that I was able to set up office equipment with my technological kinks. I hope this printer doesn't randomly fail on me because I would hate to go through this process again, with another model, or another brand.

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