01-03-2019 12:46 AM
I have a Canon ImageClass MF232W printer.
I went through the process to set up the new printer, connecting it to my wireless LAN network. All went successfully, and eventually the word "Connected" was displayed on the screen. The Wi-Fi light is solid blue.
I then successfully downloaded and installed the drivers on my computer.
But I cannot get the printer to print, not even a test page!
When I send a document to be printed, nothing happens, and neither do I receive an error message on my computer.
When I run the Troubleshooter, I do get a message which says: "There might be problems with Canon MF230 Series UFRII LT. Windows will take additional steps to further troubleshoot."
What I don't understand is that this printer was working just fine after I bought it a few months ago, and then all of a sudden this problem happened.
Does anybody have any ideas?
01-03-2019 09:24 AM - edited 01-03-2019 09:25 AM
Given the limited (lack) of information you provided, we can only guess.
What OS are you running? Windows "X"???
What is the IP of the printer on your network?
Can you ping it from your computer?
What happens when you try to log into its webserver from a browser?
I suggest downloading drivers here:
The error you are seeing is specific to Canon. That is part of the printer driver that allows you to use Canon specific print settings and Apps with your printer. If that is the only application you installed, it could be a reason why you are unable to print.
01-03-2019 09:40 AM
Thank you so much for your response, Rick. Let me try to answer answer your questions...
My OS is Windows 10, 64-bit.
But How do I find the IP address of the printer? I have also not tried to log into the webserver through my Edge browser.
HOWEVER...here's a strange thing: I tried printing from my laptop, and...voila! No problem! IOt prints just fine. But, for some reason, it won't print from my desktop.
I look forward to hearing from you again. Thanks much!