12-22-2023 04:31 PM
My printer is not allowing me to change the ink cartridges that are low on ink. The printed documents show that the ink level is almost out but the printer itself is showing that the cartridge has more ink than it has and thus the cartridge is not moving into position to allow me to eject the old cartridge and replace it. I have turned the printer off and back on several times and that doesn't fix the problem. Any suggestions?
10-24-2024 02:48 PM
I’m having this exact same issue and I’m not able to find a resolution. Did you ever figure out how to change the cartridge?
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