08-18-2024 01:19 AM - last edited on 08-20-2024 11:57 AM by Danny
Hi! I have a new MAXIFY GX4060 and am trying to print A5 200gsm paperboard from the rear flat tray. Neither the computer (iMac using Ventura 13.6.9) nor the printer recognizes the rear flat tray as a print option.
How do I rectify this issue?
Solved! Go to Solution.
08-25-2024 08:00 PM
08-18-2024 01:21 AM - edited 08-18-2024 01:34 AM
Greetings,
Did you install the printer drivers for your OS from the products support portal?
MAXIFY GX4060 MegaTank Support - Drivers, Software, Manuals & Setup Instructions | Canon Australia
Paper Type / Tray Registration:
Canon : Inkjet Manuals : GX4000 series : Paper Settings
Supported Media types:
Canon : Inkjet Manuals : GX4000 series : Supported Media Types
~Rick
Bay Area - CA
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08-18-2024 02:16 AM
Hi Rick. Thanks for replying. I have downloaded the OS print drivers. The printer tells me the firmware is up-to-date. I re-checked everything on the links you sent. The computer and printer recognise and print from the rear tray and the cassette but do not recognise the rear flat tray. Very perplexing! Marianne
08-25-2024 08:00 PM
My problem was the rear flat tray does not accept paper size A5
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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