08-25-2024
06:53 PM
- last edited on
08-27-2024
07:59 AM
by
James_C
Canon's registration system is terrible. There are no numbers on my printer that qualify as serial numbers, according to their standard, so I just made one up.
This printer is only about a year old. I use it very little, maybe print one page once or twice a week. I have to unplug it about every week because it won't print. It spools to Windows but will not start. I can unplug power, then plug it back in, and it will print. This is the second Canon laser printer I've owned and they always have weird issues like this. I have a good UPS so power interruption isn't the issue.
I just want to print something occasionally and not have to unplug the printer after two or three pages.
08-26-2024 10:13 PM
The S/N might be found on the bottom of the unit.
Was the first printer the same model?
Some things to try with this unit (if they haven't already been done)
. Check for any software updates. If there are, update it accordingly.
. Completely delete the printer's profile from the computer and reload the drivers from Canon's website.
Does the unit behave in a similar manner when printing from a smartphone or Apple product?
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