Prograf 4000 end of roll stops printing

[johnbeta]

First time here!  Need to find how to continue or override end of roll stops printing even though there is at least a 18" left  on roll and only 2 inchws left to print. Becomes expensive on a 6 foot print:(

Johnbeta

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group by dialing 1-800-423-2366, Monday - Friday 8:00 a.m. - 8:00 p.m. ET (excluding holidays).