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Problem with sharing access to MF743CDW printer.

stewdog
Apprentice

I have a MF743CDW printer, I used my computer to do the set-up.  Now, when someone else tries to print, the printer wants to feed from the multipurpose paper feed rather than the regular paper feed.  The other computers are Macs and older HP's

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Stewdog,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What version of the Mac or Windows operating system are you using on those computers?
  2. Did you use the setup disc on those computers or download the recommended drivers from our support site?
  3. What size and type of paper are you trying to print on?

 

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