11-30-2017 09:57 PM
I have an MF733Cdw. Can anyone please explain how to print an envelope? The manual is worthless. It has numerous pages devoted to the proper way to load envelopes. And exactly nothing about how to tell the printer it is printing an envelope. I've called tech support, a waste of time. Emails go unanswered. You're my last hope.
01-24-2018 06:59 PM
In addition to loading the envelopes, you also need to specify the paper type on the printer itself, and ensure that envelope size and format is being requested from the computer.
Instructions for specifying the paper type can be found starting on page 159 of the manual HERE.
Adjusting the paper settings on the computer will vary depending on what operating system and program you are using.
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08-04-2020 09:32 AM
This was helpful. I also see the address lightly printed on the envelope in front of the fully printed address. It looks almost like a track marks where the enveolpe passes over the rollers and picks up some toner residue. This is wierd because it is a brand new machine. Any suggestions?
01-05-2021 05:41 PM
I have a brand new Image Class MF644cdw and I've changed the paper settings on both trays to envelope and continue to get the error message to make sure I have the correct paper size chosen. I am trying to print from Publisher if that makes a difference. It is getting close to tax season and I need this function to work. Please help quickly. Thanks! Julie :-)
01-30-2021 02:58 PM
I, too, have recentlyu purchased an Image Class MF644cdw and an=m also having trouble printing envelopes. I updated both the paper size & type (in this case com10 / envelope) in the machine's settings as well asmy computer's MS Word settings (see attached). Also tried both the Multi-purpose Tray as well as the papaer drawer, but the envelope never prints the envelope properly. The closest I got was getting the return address printed properly in the upper left corner. Any assistance would be appreciated. Thank you.
01-30-2021 04:13 PM - edited 01-30-2021 04:14 PM
I called them and they were VERY helpful! :-) The default is to use the Microsoft printer driver so you need to download and update the Canon printer driver after the printer is setup. After that, we got the envelope options to show in the print menu and they printed fine from either the envelope slot or the tray.