Print quality

[Stnick2020]

I bought LASER photo paper for my Color imageCLASS MF743Cdw and when I tried to print a photo, the quality was all smeared, so I removed the paper and cleaned using the maintenance steps in the menu.  Subsequent print jobs are terrible.  There is gray on the background of all prints.  What do I do now?  My model is Color imageCLASS MF743Cdw.

[Hector]

Hello Stnick2020,

The MF743 does not support printing on laser photo paper. In this situation, you can try cleaning the ITB using the steps in the link HERE 2-3 times to see if it resolves the issue. If that does not resolve the problem, I would suggest contacting support at 1-800-652-2666. They would be happy to check if there are any settings to adjust to print on the laser photo paper.