Print color options not showing up for 3330i

[raegce]

Hi there,

I am trying to print a lengthy pdf on our office machine (canon 3330i) from a mac (v.10.10.5) over wifi and the printer does not display the color options. Im trying to print a color pdf in b&w on 11x17. When I change printers the color option pops up but disapears when switched back to the 3330i. thank you!

Edit: Added screenshots.

[raegce]

I tried reinstalling the driver. Still not showing up.

[Danny]

Hi, raegce!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!