I have an MF726CDW. Scanning quality in Black and White is poor but color scanning is fine. The scanned B&W image (PDF file) is not crisp, rather washed out. However, the copy function is fine - B&W copies are just about identical to the originals. Is there an adjustment for this?
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
Hector, Thank you for your help.
I am using Windows 10. To scan, I chose the SCAN option from the touch screen on the printer and select COMPUTER scan, then Black & White Scan. I have a sample Pdf file, but I don't see a way to attach it here for you to evaluate. I tried "Insert Photo" but it would not accept the pdf file format.