Pixma MX410 Error Code 5100

[mannyvgood]

I have a PIXMA MX410 printer and recently I started getting an error message, Error 5100.  I noticed that this message started appearing after I did the Windows 10 update on my computer.  I have tried everything that I can do, from running the Nozzle Cleaning Utility several times, changing ink cartridges, clearing the paper, updating the software/drivers to support WIN10 but nothing fixes my problem; bieng able to print in color and getting rid of this Error Code 5100.

Is anyone else having the same issue with their Pixma MX410 printer; Not being able to print in color AND/OR getting the Error Code 5100?

[Michael]

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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[susan317]

I just bought a Pixma410,.. this printer code error 5100 appeared during setup. I cannot get it set up. There has been nothing ever printed on it. How can it have a paper jam.? Very disappointed !