12-27-2021 10:13 PM
12-27-2021 10:14 PM
Can not figure out where this goes. Paper won't feed, says it has a paper jam and yet it doesn't.
01-01-2022 09:30 AM
Hard to tell what the piece does. I would call Canon Support and talk with a rep. The unit might need to go in for repair.
01-05-2022 03:40 PM
Hello SaralynSjohnson,
The image looks like one of the paper guides for the printer. I do not have any service manuals that I can provide for the printer but, you can contact our support team at 1-800-652-2666. Our agents can check if that is something that is easily reattached and can provide service options if it can't be.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.