05-20-2022 10:30 PM
ImageCLASS MF733 Cdw printer
I tried printing with heavy card stock and it jammed. I can’t find the paper though! I don’t see it anywhere. Does anyone know how to get inside these printers?
Solved! Go to Solution.
05-21-2022 12:54 PM
Thank you for the response. I did finally get the paper out after finding it. The card stock was so thick it didn’t go very far so I could barely see it from the back. Learned my lesson. I’ll only use paper that the printer supports from now on which I found in the users manual.
05-21-2022 12:17 PM
Did you take out the toner cartridges to see into the paper path? Do you have the manual, or can you download it? It should tell how to clear a jam. Does the printer's display tell you a procedure to clear it?
05-21-2022 12:54 PM
Thank you for the response. I did finally get the paper out after finding it. The card stock was so thick it didn’t go very far so I could barely see it from the back. Learned my lesson. I’ll only use paper that the printer supports from now on which I found in the users manual.
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07/31/2023: New firmware updates are available.
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