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PDFs do not print - ImageCLASS MF445dw

JinRoh
New Contributor

I have a Mac Book Pro.  Word and Excel files print fine but PDFs either dont print or take forever.  I updated the firmware.  Ive also tried using both preview and adobe.

1 ACCEPTED SOLUTION

rs-eos
Reputable Contributor

This is actually going to be difficult to troubleshoot.  A PDF is a complex format that can simply hold a bitmap (rasterized image) to having tens-of-thousands (or more) separate drawing instructions.  Thus, the size of the PDF won't be enough to know why it's taking a long time.

What software created the PDF?  How many pages is it?

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Ricky

EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L, 600EX-RT (x6), ST-E3-RT
EOS C70, RF 24-70 f/2.8L IS

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3 REPLIES 3

JinRoh
New Contributor

Update on this.  PDFs print as long as they are a small file like 50k but if its 500k it will take 10-20 minutes to print one page.  Is there a way fix this?

JinRoh
New Contributor

Further update....sorry, its not letting me edit posts.  Anyway, I can print a 2.1mb word file no problem.

rs-eos
Reputable Contributor

This is actually going to be difficult to troubleshoot.  A PDF is a complex format that can simply hold a bitmap (rasterized image) to having tens-of-thousands (or more) separate drawing instructions.  Thus, the size of the PDF won't be enough to know why it's taking a long time.

What software created the PDF?  How many pages is it?

--
Ricky

EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L, 600EX-RT (x6), ST-E3-RT
EOS C70, RF 24-70 f/2.8L IS