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No duplex scan

mclee67
Apprentice

Hi,

I can't get my mf632/634 to scan both sides to the computer. It just sits there and gives me an error has occurred.

I'm running windows 10.

It used to work, now it doesn't.

2 REPLIES 2

fluvius
Contributor

I just installed the Canon driver and it fixed an issue I was having with duplexing:  click on the "Recommended Driver":

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/color-laser/color-imagecl...

I guess we can't just let Windows add the device...

I was thinking the same thing, just haven't gotten around to it yet.

Thank you for the reply!

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