09-17-2024 09:56 PM
I just purchased a new Imageclass MF656Cdw color printer. I did the normal install and it prints fine, however, I can't get it to scan to computer via Wifi.
I am using Windows 11 and I installed the latest Canon drivers.
When I click on Scan > Computer then select my computer, click the Scan button, it shows it "thinking" and trying to scan, but nothing happens. The paper stays in the feeder and eventually I get a message that just says "An error occured".
What am I doing wrong? Did I do something wrong with the set-up? Is it a wifi issue?
09-17-2024 10:38 PM - edited 09-17-2024 10:41 PM
Greetings,
Based on your description, it sounds like you're trying to scan using the ADF from the printer's LCD?
Does the copy function work?
Have you set a destination on your computer for the scans?
What drivers did you install? Did you install the MF scan utility v1.21.0.2?
~Rick
Bay Area - CA
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