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New Contributor
Posts: 1
Registered: ‎04-06-2014

My old MF8380 printer

I just replaced my router. I got the MF8380cdw  connected to the wi-fi network.  I can not print or scan. the computer and printer dot not see each other.

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: My old MF8380 printer

Hi, Marti!

So that the Community can help you better, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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