My D420 is not working on my new Mac Mini I need help

[ray-4747]

I have a new Canon Printer D420 . I love the machine works great

the price was great. It worked good on my old Imac for a few weeks then

I bought a new Mac Mini and now I can't get it to work. I reloaded my

solfware taht came with it..... need help

thanks 

Ray Land 

[Deborah]

Hi Ray Land,

We can help narrow down the cause.  What operating system are you using on your new Mac Mini? 

If you are running the Mountain Lion OS, you can download the latest driver here.  An important note is that the current print queue must be deleted before installing the new driver.  This will ensure proper communication.

If this doesn't work or you need further assistance, please contact us here.