My Canon MF247dw no longer airprints

[Melp]

Hi,

I have a Canon MF247dw and for the past few weeks I am no longer able to print from my phone.  If I change the name of the printer and I look for it on my phone it sees it but when I try to select it it tells me No Airprint printer found.  I've updated the firmware but I don't know what else to try.

Thanks for your help!

[Hector]

Hello,

If the Ios device is unable to find the printer via air print, you can start by power cycling the router that is connecting all of the devices. Once the network is back up, you can try printing again to see if the phone is able to locate any air print printers. If it is still unable to connect, you can perform the wireless setup again to see if that resolves the issue.

If you continue to have issues, I suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to help.