03-17-2019 09:33 AM
This keeps haooening to me.
My 2 Windows 10 PCs are connected via wifi to my Maxify 2720 and when I try to print (some apps more than others) I'll get a "sending fax" message on the printer LC screen and nothing prints. The only way to clear the message is cancel the print job. It happens more often when printing large photos or from Firefox than other apps (such as Acrobat Reader) but its inconsistent. Removing and reinstalling the printer may fix the problem temporarily, but eventually it starts happening again. This is becoming very annoying. Is there an official response to this issue other than to remove and reinstall the printer driver repeatedly??
03-18-2019 03:59 PM
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
If this matter is time sensitive and would like help in real time, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
03-20-2019 10:34 AM
Iam having a very similar issue with the same printer on Windows 10, by similar i mean my printer states sending fax on the screen when i dont use the fax function at all. The printer will not power off or cancel the operation.
03-21-2019 11:01 AM
03-21-2019 05:53 PM
03-27-2019 05:45 PM
I have cancelled all printer jobs and even unplugged the printer. But, when I turn it back on again, it continues to sending fax. How do I stop this stupid thing?