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Maxify MB2320 won't print.

kneedeep
Apprentice

Message on computer says ink low, but won't display details, so I don't know which cartridge. No message on printer, so cartridge doesn't load for exchange when I open cover ... Please help, I have a sales presentation tomorrow and SO need to print tonight!

2 REPLIES 2

Tiffany
Moderator
Moderator

Hi Kneedeep,

Thank you for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).



Thank you, Tiffany. I had already re-booted, but after loading updated drivers, I siged in frustration -- and cussed a little -- and shut down the computer. When I did a restart to prepare for calling in as you suggested, all was right in my Canon world. 

Happy, happy! (I really think it was the cursing. 😉

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