Mac OS Big Sur

[poc4545]

I have upgraded to OS Big Sur and successfully downloaded the driver from usa.canon.com for my ImageClass 227 dw printer.  When I try to print something I get a "error in printing message."  Help.  Thanks.  paul

[NubianQueen]

Hello, 

I have been looking all over online for a solution to this same problem!

As I was about to give in a probably buy a whole new printer, I started looking up printers compaptible with Mac Os Big Sur and came upon a site that listed a bunch of different printers. When I clicked Canon printers it was actually the EUROPEAN version of the ImageClass series called iSensys. Same printer just a different So I googled the ISensys Canon site and found the driver here. Same picture as the Canon ImageClass Mf229dw series just different model name. It worked for me! 

https://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/laser/laserbas...

Please try this or a similar European version of your printer driver.

Good luck!

[Cavalry]

Thank you,

This worked for me! Canon mf269dw connected to imac Big Sur with USB cord.

[twister]

I'm having same issue trying to print wirelessly.

Was work fine on Big Sur 11.2 until recent update then I wasnt able to print and after removing the printer and resetting the print system I was not able to see the device anymore. All I saw was Virtual Scanner II. I tried new downloads of latest drivers - no luck.

So I decided I'd try 11.3 Beta 5 to see if that helped - no luck. Updated firmware directly from the printer via internet - no luck and now I cannot print from iPAD and iOS which was working previously

I've tried European drivers no luck. 

Canon what's the remedy before I throw this thing in the trash.......

Twister

[JoWall]

Has anything been resolved here?  I'm so confused.  I got my new imac in February.  I set it up.  I added the MX882 thinking it would be difficult, and it was a breeze.  The Canon website said that the MX882 wouldn't need drivers, so I didn't download any.  The imac found it easily with bonjour  I added it and it worked.  So easy.  And I could print from anywhere in the house on any device.  I was pumped.  It worked up until about 5 days ago.  My son says the printer isn't working. 

So I come in and try to reinstall it, and first it couldn't find it.  So I had to reconnect the printer to the wifi (didn't have to do that the first time.  When I finally did that, ios says it can see it.  I go to add it as a printer, and it's asking for drivers.  And won't let me add it without a driver.  Canon says I shouldn't need drivers.  What gives here?

HELP

[twister]

hi JoWall, no response from Canon or anyone with solution so I bought another printer from Brother, works fine. Will sell the Canon and not get one again.

[ehsanesf]

Hi
I fixed the issue I had with installing all three drivers of MF229dw. And I chose MF220 series with fax for installing the driver.
Cheers.

[twister]

Hi ehsanesf - my model is MF624CW which I tried a version of but no joy.

I can print via LPD to IP address but now nobody else can print from iPAD or iPHONE which did work perviously and I have no scanning capability at all.

[steelmike]

OK, like other here, Have MacBook Pro M1 2020, Big Sur11.2.1,  using  canon mx922 the printer prints, but when I try to use the scanner SAYS " The application “Canon IJScanner5” can’t be opened." I have down loaded drivers to no avail.  It is frustrating.  

1. Is there solution ?

2. Does Canon not support Big Sur11.2.1, ?

3. I don't believe I am the only person in this situation.

4. Help?

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON.

[JoWall]

Canon won't take my call. They tell me that they don't support my printer so won't even pick up the phone for a conversation.  Might possibly be the worst customer service I've ever encountered.