11-06-2015 09:46 AM
Mx 892 printer won't scan after updating OS to El Capital. Copy function works fine. I have updated all drivers and software, rebooted, deleted printer and rebooted, turner printer off and on.
Any suggestions greatly appreciated.
11-09-2015 08:40 AM
Hello.
So we can try to assist, please document the exact error that appears when you are not able to scan with our MP Navigator scanning program.
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02-03-2016 11:54 AM
It doesn't give an error message. I pusch scan. It says processing (about 35 seconds) and then just goes back to the home screen.
02-03-2016 12:03 PM
NM. Found the solution on Apple board. Needed reconfiguring.
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