Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎10-29-2015

MX870 won't recognise new cartridges.

Hello, 

My MX870 won't recognise new cartridges and is each one is showing a red light. Hence I can't print.

Any help appreciated.

 

Highlighted
New Contributor
Posts: 2
Registered: ‎12-20-2015

Re: MX870 won't recognise new cartridges.

Hi I have the same problem. All new cartridges. But they are dissimilar Black are Canon, colour are Calidad any ideas. Have had dissimilar cartridges before without issue

Highlighted
New Contributor
Posts: 2
Registered: ‎12-20-2015

Re: MX870 won't recognise new cartridges.

As another note. 

The Canon are not recognised, yet the Calidad are

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎11-06-2014

Re: MX870 won't recognise new cartridges.

I don't have an answer for you- but where do you get the Calidad? Never heard of it. Are they cheaper?

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement