MF8830Cdn "Turn main power ON. E015-0001" error message

[PW_Circuits]

Hi,

Thanks for reading.

Our Canon MF8330Cdn printer (serial number EXK09207) when switched on, after a second warming up, appears with the error message "Turn main power ON. E015-0001". I can then access the main menu (little star inside a head button) but clicking any other button just results in a beep. The error occurs with or without any toner cartridges in.

I've searched but can't find that error code for that model anywhere ! Any help will really be appreciated! 

Many thanks

Nigel

[Josh_Kemmer]

Try to hard reset your canon printer. Check this video tutorial:

https://www.youtube.com/watch?v=aedPja3XL_I

[PW_Circuits]

thanks for the suggestion but holding the stop button and then turning the power on just starts the printer up. It's not a press and hold power button but a rocker switch.

[PW_Circuits]

just a single *bump* to see if anyone else might know what this means ?