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New Contributor
Posts: 3
Registered: ‎10-29-2015

MF8830Cdn "Turn main power ON. E015-0001" error message

Hi,

 

Thanks for reading.

 

Our Canon MF8330Cdn printer (serial number EXK09207) when switched on, after a second warming up, appears with the error message "Turn main power ON. E015-0001". I can then access the main menu (little star inside a head button) but clicking any other button just results in a beep. The error occurs with or without any toner cartridges in.

 

I've searched but can't find that error code for that model anywhere ! Any help will really be appreciated! 

 

Many thanks

 

Nigel

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Frequent Contributor
Posts: 32
Registered: ‎08-28-2015

Re: MF8830Cdn "Turn main power ON. E015-0001" error message

Try to hard reset your canon printer. Check this video tutorial:

 

Happiness for your Printer
New Contributor
Posts: 3
Registered: ‎10-29-2015

Re: MF8830Cdn "Turn main power ON. E015-0001" error message

thanks for the suggestion but holding the stop button and then turning the power on just starts the printer up. It's not a press and hold power button but a rocker switch.
New Contributor
Posts: 3
Registered: ‎10-29-2015

Re: MF8830Cdn "Turn main power ON. E015-0001" error message

just a single *bump* to see if anyone else might know what this means ?

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