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MF8580 blank output from Copy/Scan

chinut
Apprentice

I get this machine for less than 2 weeks. It can print quality text/picture out. But the ouyput of the "scan and copy" are blank pages.

 

Then, I would confirm the toner is fine, because we can get good printing output. I also checked the setting, it should work under ipv4 environment. I downloaded the latest driver from Canon.com.

 

I tried to find a answer from the manual, articles, knowledgement and forum, cannot find a solution for this problem.

 

I am appreciate for any help.

1 REPLY 1

Hanava
Apprentice

I have exact same problem as Chinut.   Played with the the parameter settings and tried every combination possible,  Power cycled the printer few times (what can I do, I am desparate!)

 

Any help to get this resovle and get back to being useful will be greatly appreciated.

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