07-15-2022 04:52 PM - edited 08-12-2022 06:59 PM
I have uninstalled and re-installed the drivers more times than I can count. (yes I have the correct driver) Is this printer DONE? Do I need to start thinking about a replacement?
08-16-2022 05:27 PM
Hello DivaVocals,
It does look like the issue that you are describing points to a problem with the hardware. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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