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MF8080cw Cannot scan

kevinzk18
Apprentice

My imageclass MF8080cw can print but scan via Wi-Fi. Actually, the scanner cannot find the PC . And it showed the support scanner is not installed when click the MFtoolbox 4.9.

 

1 REPLY 1

Danny
Moderator
Moderator

Hi, kevinzk18!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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