01-04-2026 05:22 PM
i have 2 issues:
1) print jobs hang up in the printer queu and will not allow me to print. it will not cancel! help
2) when it does print, it requires me to go to the printer and select paper tray! no matter what i tell it, it wont print until i check the tray i want. i am fed up with this new printer!
01-06-2026
05:05 AM
- last edited on
01-06-2026
11:52 AM
by
Danny
Hello!
Clear the stuck print jobs by stopping the Print Spooler service, deleting files in the spool folder, and restarting it. For the tray issue, update or reinstall the printer’s full driver and set the paper source to “Automatically Select” in Printing Preferences so it won’t keep asking you to confirm the tray.
01-06-2026 11:53 AM
Thanks for joining the conversation, REMAXDAWN!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MG750 series. The model number should appear on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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