07-04-2021 09:01 AM
No matter what I do or what I try to prinit I get a 822 error code, I have updated my OS....Anyone have a work around or anything I can do..Worked perfedctly out of the box and then a couple days ago I get nothing but 822 error code. Thanks
07-07-2021 10:31 PM - edited 07-07-2021 10:36 PM
Greetings,
What OS are you using the printer with?
How are these devices connected?
A few suggestions:
Try printing directly from a mobile device.
Try printing from another connected computer
If these both fail, reset the printer to factory defaults
Uninstall, restart then reinstall the printer. Retest.
Canon Knowledge Base - Instructions for clearing error codes
The printer has a 3yr warranty from Canon, you have options if there is indeed a problem.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
07-26-2021 06:12 PM
Hello ESPNJOE,
That error will point to a problem processing the information from the print job it received. To resolve this issue, I would suggest clearing any jobs waiting to be printed and then trying to print again. If the error comes back up, the issue could be caused by the drivers used when printing. We would be happy to assist furhter with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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