1 ACCEPTED SOLUTION
Hi Auctioneer72.
Try performing a Full Adjust. If the colors don't print on the adjustment sheet, pull out each cartridge (one at a time), hold them at either end, and gently rock them forward and back to spread the toner evenly.
You may also wish to verify that the printer has not been set to black-and-white only mode:
<Menu> 
<Function Settings> <Printer> <Printer Settings> <Color Mode> Select <Auto (Color/B&W)>
If the above does not correct the problem, then the toner will need to be replaced.
If this answered your question, please click the Accept as Solution button, so others might find the answer.
Hi Auctioneer72.
Try performing a Full Adjust. If the colors don't print on the adjustment sheet, pull out each cartridge (one at a time), hold them at either end, and gently rock them forward and back to spread the toner evenly.
You may also wish to verify that the printer has not been set to black-and-white only mode:
<Menu> <Function Settings> <Printer> <Printer Settings> <Color Mode> Select <Auto (Color/B&W)>
If the above does not correct the problem, then the toner will need to be replaced.
If this answered your question, please click the Accept as Solution button, so others might find the answer.
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