MF733cdw Scanning Too Light. No Place to Adjust Density for Scan to Computer.

[Kast10]

Hello,

Where specifically can I adjust the scan density in the MF733cdw? I scan from the printer to my PC.  Currently, all scans are illegible. I also tried 3rd party scanning software and Scangear software, There is no place to adjust the density.

I have looked everywhere in the MF Scan Utility and the Printer web UI. The closest I can find in the web UI is "Function Settings-> Store/Access Files Settings-> "scan setting" however, once you click in, it is actually "Scan Settings USB Memory Settings" specifically for Scanning to USB Drive which does not help. 

Settings/Registration: Function Settings: TX Settings  > Scan and Send Settings >File Settings Density has no effect either. 

Double sided and single sided scans are affected. 

If you can help, please reply with specifics. I will never purchase another Canon Printer again. 

[kerry1]

[ I will never purchase another Canon Printer again. ]   
SAME HERE.  totally useless as a scanner. I bought it just to have a scanner when remodeling my home and needing to like a hundred receipts.  on EVERY attempt the scan is white out and impossible to read.  Useless piece of junk.

[HamRichards]

Canon won't let me mention its name, but there is third-party scanner software that makes the Canon scanner totally satisfactory. 

[ikira]

It's been almost 6 years since the original post and it looks like Canon still has not addressed the issue of not being able to adjust scan sensitivity threshold for black and white scans when scanning directly from the machine.  I just purchased a 465dwii and like the original poster, find it very cumbersome to have to initiate the scan from the computer using ScanGear, rather than the machine.  Scanning in greyscale from the machine is not a great solution because the file sizes are 2-3x times black and white.  Does anyone know if and when Canon will ever roll out a fix for this, either via firmware updates for the machine or a better MF Scan Utility where one can configure the threshold for the machine button presets?  Or does anyone know where I can ask?