Hello,
If the issue began after replacing the toner, it looks like there might be an issue with the new cartridge. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.
1. What model toner cartridge did you load into the printer?
2.If you load the old toner cartridges, do you get the same error or what happens?
