PIXMA MG3620 Pictures printing with too much pink

[Bachngoc17]

Both color and black levels are good, cartridge look clean no leaks.  However picture is not printing correctly now.  It’s all pink not remotely like the picture at all.  Any thoughts or something I should try?  Thanks.

[Patrick]

Hi Bachngoc17,

First, please load plain paper into your PIXMA MG3620 and then print a test page.

To print a test page, please hold down the STOP button until the Error light blinks 1 time, then release it immediately.

Please compare your printout with the example below.  Does yours match the example?

More infomation regarding this can be found in the Online manual, by clicking here.

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[shadowsports]

Does it look like this?

[Bachngoc17]

Weird, the other day everything was just pink.  The test print and the picture I printed again came out just fine today.