MF654CDW replaced black toner now everything prints too dark to read.

[doldroyd]

Image class purchases in 2024.  Replaced black toner for the first time and now everything prints super dark and is unreadable.

Ran all the maintenance steps.

Did Firmware update

Microsoft windows 10.0.19045 build 19045

[shadowsports]

Greetings,

Was the toner replaced with a OEM Canon toner #067?

Can you provide a picture of the output please.  What are you seeing?

[doldroyd]

Canon Genuine 067.  I put the old cartridge back in and it works fine but it is about empty.Unreadable and not the background colorIn black and whitebefore changing tonerNew toner

[shadowsports]

Greetings,

I would suggest you run a few maintenance tasks.  Gradation and Color Adjustment.

Adjusting Gradation:

Adjusting Gradation - Canon - imageCLASS MF656Cdw / MF654Cdw / MF653Cdw / MF652Cw - User's Guide (Pr...

Color Adjustment:

Adjusting the Color - Canon - imageCLASS MF656Cdw / MF654Cdw / MF653Cdw / MF652Cw - User's Guide (Pr...

[doldroyd]

Already did all that. No Improvement.

[doldroyd]

OK I took all the cartridges out and put them all back in with the new black cartridge.  I powered off and back on and then re-ran the color adjustments.  It seems to have resolved the problem.  Thank you for your help!