07-19-2024 06:07 PM
Image class purchases in 2024. Replaced black toner for the first time and now everything prints super dark and is unreadable.
Ran all the maintenance steps.
Did Firmware update
Microsoft windows 10.0.19045 build 19045
07-19-2024 07:21 PM
Greetings,
Was the toner replaced with a OEM Canon toner #067?
Can you provide a picture of the output please. What are you seeing?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07-21-2024 09:32 AM
Canon Genuine 067. I put the old cartridge back in and it works fine but it is about empty.Unreadable and not the background color
In black and white
before changing toner
New toner
07-21-2024 10:24 AM - edited 07-21-2024 11:36 AM
Greetings,
I would suggest you run a few maintenance tasks. Gradation and Color Adjustment.
Adjusting Gradation:
Color Adjustment:
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07-21-2024 02:32 PM
Already did all that. No Improvement.
07-21-2024 02:45 PM
OK I took all the cartridges out and put them all back in with the new black cartridge. I powered off and back on and then re-ran the color adjustments. It seems to have resolved the problem. Thank you for your help!
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