MF644CDW beeps 5 times. What error is this?

[Brianakin67]

At seemingly random times, usually the middle of the night, my MF644CDW will beep 5 times then be quiet for a while then beep 5 times again a few minutes later. Is this indicating some kind of error?

[Hector]

Hello Brianakin67,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact our support team at 1-800-65-2666. Our agents would be happy to help.

1. Are you using the printer via a USB connection or is it over a network?
2. What version of the Mac or Windows operating system are you using on your computer?
3. When the printer beeps, do you see any errors or messages on the display?

[Brianakin67]

It is over wireless, I see no message on the display and I am running Windows 10. But it beeps while in sleep mode and no operations pending.

[Hector]

Hello Brianakin67,

In this situation, you can try downloading the firmware update tool for the printer from our site using the link HERE or you can try updating the firmware using the operation panel. If the firmware is up to date or if you continue to have the issue, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist checking the printer to see what is going on.