Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎12-06-2018

MF632CDW won’t go to sleep

After updating my MF632CDW to the latest firmware, v5.19 from 8/30/2018, it will not turn off the display or go to sleep?  I don't see a setting to enable the sleep mode.  Is this a bug or something I can fix?


Product Expert
Posts: 614
Registered: ‎09-30-2013

Re: MF632CDW won’t go to sleep

[ Edited ]

Hi ziegler.


There are a few reasons why the printer may not enter into Energy Saver Mode. Please view more at the link below:


Entering Sleep Mode


If none of the reasons appear to be causing the issue, please set the machine to enter into sleep mode at a set time by following the instructions below:

<Menu> => <Preferences> => <Timer/Energy Settings> => Select <Auto Sleep Daily Timer> or <Sleep Mode Exit Time Settings> => Select <On> in <Set This Function>, and enter the time  <Apply> 


If the machine still does not enter sleep mode, please call us at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement