MF4780w stuck in download mode. Pls help

[SteveSeattle]

I have a new MF4780w (one month old) that has been scanning and printing just fine. Then two weeks ago, out of the blue, it stopped working and displayed ******DOWNLOAD MODE***** WAITING. The printer wont respond to anything I do. Please assist?

Thanks,

Steve.

[amrmamdouh]

Dear Sir I Have the same error.. did you solve it? please advise... Amr Mamdouh. Egypt