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MF269DW II won't print fax results when toner at 20%

hjeffg
Apprentice

My toner cartridge is the original one that came with the printer.  The error light is flashing, control panel always lit, and details show there is 20% toner left.  It allows printing, but won't print fax results anymore.

Silly to require a new cartridge when there is 20% left.

Tried to turn off toner status notification, but still shows, and can't adjust percentage to lower than 20%

Holding down Stop doesnt do anything either.

Please help

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