05-18-2019 06:58 PM
Hello,
I am having issues with my MF244dw's automatic document feeder. When it gets jammed, I am using the MFScanner Utility program and it notifies me to remove the jam. After removing the jam and clicking "OK," it does not resume the job!!!
I don't know how to resume the jobs. I don't want to re-scan everything all over again. How can I resume my jobs on the MF244dw printer?
Please note:
- I've already asked support on e-mail and they said they don't offer support for my product by e-mail. Please help me???
05-19-2019 12:52 PM
Its not usually possible to resume the previous operation after a jam or failure. This isn't Canon specific. Most printers operate the same way.
Suggestions:
Do not exceed ADF feeder capacity
Make sure your pages are neatly stacked, free of wrinkles, fannned and alighned
Check the ADF for debris, ripped paper, etc.
~Rick
Bay Area - CA
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05-20-2019 02:02 PM
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