05-18-2019 06:58 PM
I am having issues with my MF244dw's automatic document feeder. When it gets jammed, I am using the MFScanner Utility program and it notifies me to remove the jam. After removing the jam and clicking "OK," it does not resume the job!!!
I don't know how to resume the jobs. I don't want to re-scan everything all over again. How can I resume my jobs on the MF244dw printer?
- I've already asked support on e-mail and they said they don't offer support for my product by e-mail. Please help me???
05-19-2019 12:52 PM
Its not usually possible to resume the previous operation after a jam or failure. This isn't Canon specific. Most printers operate the same way.
Do not exceed ADF feeder capacity
Make sure your pages are neatly stacked, free of wrinkles, fannned and alighned
Check the ADF for debris, ripped paper, etc.
05-20-2019 02:02 PM