03-28-2023 11:51 AM
Hello, I have an error I am trying to resolve. If it involves replacing the "Main Controller Board", then I'd like to know how to go about understanding that option better. Thank you.
I found the following answer on Just Answer. It's the same error except, my model is the MF242DW (https://www.justanswer.com/printers/bbo7u-e301-001-canon-image-class-mf21bn-days-no-idea.html😞
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Code
E301-0001
Description
Insufficient light intensity in shading
Remedy
When the same error repeatedly occurs after several times of turning the power OFF/ON, execute the following remedies.
(1) Check the connection of Flat Cable between Main Controller Board (J5) and Contact Sensor.
(2) Replace the Flat Cable between Main Controller Board (J5) and Contact Sensor.
(3) Replace the Contact Sensor.
(4) Replace the Main Controller Board.
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04-11-2023 03:55 PM
Hello DesireGood,
That error would mean the printer needs service if turning the printer off and on did not clear the code. You can log into your MyCanon account to check for any available service options. For replacement parts, you can contact our parts team at 1-866-481-2569.
04-11-2023 05:57 PM
OK. Thanks. 🙂
So the Remedy I first posted about taking things apart and reassembling them ... is that a viable option as well - to try - or not recommended, etc. ?
09/26/2024: New firmware updates are available.
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