MF227dw

[jennifer1]

I have the printer set up but it won't send faxes and also when i try to scan images to my computer it will show on the desktop that its trying to scan but it doesnt show any option for a program to send the scanned image to.

[Stephen]

Hi jennifer1!

Thanks for reaching out to Canon USA, we're happy to help!

If you haven't already, you'll want to install the included Canon software for your imageCLASS MF227dw HERE

After you've done that, if you're still having issues, our free, US-based technical supoprt team will be happy to help you out by phone or email. Their contact information can be found here: http://Canon.us/ContactCF

We hope this helps to point you in the right direction!