01-03-2021 07:48 PM
Printer: MF726cdw
OS: Mac Os 11.1
I was able to use the Scan Utility up until the November driver update. I just did the December update hoping this would cure the problem, but all I'm getting is an error message saying "No available scanner found. Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using." I read the following article and discovered I needed to register my scanner:
https://oip.manual.canon/USRM2-6463-zz-DR-enUV/contents/dmu-inst-add-tb.html
According to this, all I have to do is click on "Network Scanner Settings," click on "+" and the name of my printer should show up under Bonjour. It doesn't. What's the problem? I suppose I could register it with the IP address, but that REALLY shouldn't be necessary.
(Btw, I tried removing and adding the printer in the Mac OS System Preferences, and the MF726 shows up in the Bonjour box, I'm able to add the printer, and the PRINTER works just fine. It's just the scanner that seems to have problems.)
Does anyone have an answer for this?
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