MF Toolbox doesn't work on Windows 10

[madlani]

I have a MF4350d, and recently upgraded from Windows 7 to Windows 10.

I can no longer scan using the MF Toolbox utility.   I had MF Toolbox 4.9 installed before the upgrade, and it worked just fine.  After the upgrade, I get "Cannot communicate with the scanner" error message on screen.

[UPpat]

Has this issue ever been resolved?  I am desparate.  When I have uninstalled and the reinstalled I was lucky enough to do one scan and then today I tried again - about 4 days later and ran into the same problem.  I love my ImageClass 4550d printer but this is driving me crazy.  Please Canon try to help your faithful customers.

[Jason]

Hi, UPpat!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter,, please reach out to our US-based technical support team via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[nmupasani]

Dear All

I have got the same problem for MF4350d.OS Windows 10(64bit)

MF Tool Box is not getting installed. Getting message "Processing Installation".

Already written e-mail to Cannon and also communicated to helpline.

Awaiting for support.