12-08-2022 05:04 PM
I’m having a weird problem with my Canon MF264dw printer/scanner.
The problem is that when I go to scan documents placed in the ADF (Automatic Document Feeder) the Canon MF Scan Utility on the problem PC cant “see” the documents in the ADF.
If I keep the setting on "Auto Mode" it just scans a blank page from the Platen.
If I use the ScanGear option and select "Feeder" it fails with a Canon error message: “Scangear MF can’t communicate with the scanner” Code 155,0,0.
Background:
There have probably been 5 or 6 Windows Updates since the ADF last worked and I think one of them was going from Windows 10 21H2 to 22H2.
Any thoughts on how to get communication to and from the printer ADF through a USB connection?
Solved! Go to Solution.
12-10-2022 05:17 PM
12-10-2022 05:17 PM
I figured it out: Bad USB cable.
Replaced it. Works.
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.